General Chat

[Kevloaf]

Complained again and they zero'd my account

The woman on the chat tried to call it a "good will gesture"

Didn't have anything to say when I pointed out it cant be a good will gesture since the problem was on their end

Mine looks to have been fixed

[Rooster Booster]

Mine looks to have been fixed

Yep mine too

[Many Clouds]

They emailed me saying mines fixed, had a look and it's gone from - ?71.19 to - ?12.75 so it is getting closer. Been credited a ?10 free bet, but I'd rather they just sort it out properly. Think there was ?20 in my account before so a good ?32.75 down still. I wonder if its not quite fixed could the market potentially be settled wrongly once whichever race it's effected has been run.

[PresentingPercy]

Been on chat with betfair just now, got a small refund earlier but not the full lot. I got the email and the free bet but issue is not fully fixed. They just said they have added my account to a list to review and I will receive an email soon and ended the chat.

[Quevega]

Mine seems to have gone back up too much and even though I had X pounds 68pence or something like that, they've rounded it up to whole pounds which seems random.
tenner freebet also.
No idea what they've done as mine only appeared to be out by about 25 to 30 pounds but they've corrected by about 60. plus the freebet.
I keep a post it with my balance as well (except the pence) which is why I can't be completely certain.
I've also had no emails or nothing, they've basically just fucked about at will.

[ToniC]

Mine gone 5 euro in the right direction can I have a free bet for my trouble… no sorry sir… hour or so later free bet materialises. Clowns.

[willpaterson]

Really random, but I saw earlier on Twitter people discussing about the hype around Cheltenham , and Bruce Millington who I think is quite a high ranking journalist at the Racing Post said he would basically wouldn’t take much interest in looking at the form until next Monday .

If that’s someone in a role paid to know about racing, do we almost have an edge just by paying as much attention as we do across this forum? For example I’ve been chipping away at my form study for weeks now , getting down to shortlists ahead of final decs.

[Carnage at Taunton]

They emailed me saying mines fixed, had a look and it's gone from - ?71.19 to - ?12.75 so it is getting closer. Been credited a ?10 free bet, but I'd rather they just sort it out properly. Think there was ?20 in my account before so a good ?32.75 down still. I wonder if its not quite fixed could the market potentially be settled wrongly once whichever race it's effected has been run.

Mines getting there as well, now minus 2.50.
Been given a free tenner bet.
Looked at a statement and my original minus balance was exactly the same amount as my last withdrawal about 3 weeks ago, no idea if that’s just coincidence.
At least it’s gradually getting resolved anyway.

[Quevega]

On my statement - they've called it an exposure issue !

[FinalFurlong91]

Seems I'm the only one who didn't get the free bet

Standard

When I changed my package from 2% commission to 5% commission in order to be able to qualify for the free bet pot they immediately emailed me saying my monthly reward would be a free ?2 acca not a ?10 or ?5 one

[Joleg]

Ive already took a big L this festival! Ive got to work! Absolutely gutted but i cant get out of it..im just gonna have to set myself up on the customers WIFI and watch whilst i work, im absolutely chewing! Anyone else in my boat of s**t?

Absolutely not

[Zachx02]

For anyone with a sky account, you can change your sky club weekly reward to a ?7.50 horse racing free bet, not sure if it can be used on antepost though but i'd assume so

[Ray]

Absolutely not

Haha fair enough mate, its my biggest mare of the year..ive tried everything to get out of it but i suppose my bets are all done now pretty much and aslong as i can watch it ill have to deal with it, last year i had to watch a final leg for alot of money whilst having serious post drinking anxiety so i suppose this will be nicer if i get in that position again!

[Big Bucks]

For anyone with a sky account, you can change your sky club weekly reward to a ?7.50 horse racing free bet, not sure if it can be used on antepost though but i'd assume so

I just done this earlier today. Was this just added today? Not ground breaking stuff but a nice little hack if you can call it that! Ha

[Zachx02]

I just done this earlier today. Was this just added today? Not ground breaking stuff but a nice little hack if you can call it that! Ha

Only just noticed then, I guess so or else I would have had it on for ages!