Happy birthday Kev!
Announcement
Collapse
Fat Jockey Patrons
Fat Jockey is a horse racing community focused on all the big races in the UK and Ireland. We don't charge users but if you have found the site useful then any support towards the running costs is appreciated.
Become a Patron!
You can also make a one-off donation here:
Become a Patron!
You can also make a one-off donation here:
See more
See less
General Chat
Collapse
X
-
Madmoose
Green Goddess
Quevega
Jorvik
Kautostar
Istabraq
Star Of A Gunner
Outlaw
jonthehammer
For all those having problems viewing historic Open bets with William Hill.
1). I have tweeted William Hill @ Help this morning stating that they need to fix the software problem and restore historic data, also advising that supplying spreadsheets to users is inadequate. We should be able to use the mobile applications as designed, with confidence that the data is accurate and easy to view.
2). In the meantime, I can reassure you that the data is still held accurately on the accounts and can be viewed via the William Hill desktop site, even when accessed from mobile devices, just not using the mobile or tablet app.
I have checked this morning and can see all of my Open bets details including, returns, bet boosts etc.
For those who are not familiar with the Desktop site:
Attached below is the URL link to William Hill desktop site and login page.
Just enter your user ID and password as normal and you will notice that in the middle right part of the screen just above the words Bet Slip is a grey tab 'Open Bets'. Click on that and you can load all of your Open bets. Select 'more' at the bottom of the bets listed to view older ones.
At the top of each bet it indicates whether it has been 'boosted' and shows the boosted odds, as well as the return.
Online Betting from William Hill - The Home of Betting
- Likes 6
Comment
-
Nortons who
Thanks NW, very useful.
I have literally in the last 5 mins sent Hills a chaser e-mail and threatening them with the gambling commission...
Comment
-
Originally posted by Istabraq View PostNortons who
Thanks NW, very useful.
I have literally in the last 5 mins sent Hills a chaser e-mail and threatening them with the gambling commission...
Unfortunately, the fact that the data is still viewable via the desktop app might weaken the strength of our complaints.
Comment
Comment